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| FX Management System Requirements | ||||||
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| Ref | Description | |||||
| SECTION 1 - GENERAL VENDOR AND PROPOSAL DETAIL | DEGREE OF SUPPORT | COMMENTS | ||||
| 1 General Information | ||||||
| 1 | 1 | Name of vendor (full corporate name and any relevant business name(s)); name of relevant software package. | riskart S.p.A. Software: FosWin, riskart |
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| 1 | 2 | Name of primary vendor contact, including name, current position/title, anticipated role in proposal process, address, telephone, fax and e-mail address. | Franco Marinotti CEO via Montebello,25 tel 02 29062356 mob 340 8553704 fax 02 6592724 f.marinotti@riskart.com |
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| 1 | 4 | Name of the connected software house, if any, or of ultimate holding company (full corporate name, place of incorporation, registered number and registered office). | Bankersoft srl | |||
| 1 | 5 | How often are new versions released? | Yearly | |||
| 1 | 6 | What is the strategy for the release of interim "patches"? | New release and patches are made during the year, in dependency of the code amount or the urgency. Each installation is installed by us on customer site. | |||
| 2 Technical & Support Information | ||||||
| 2 | 1 | 1 | 1 | - If license is based on a per user basis, clearly state how the cost changes as the number of users change. If the licensing model is not based on number of users then describe how license pricing is structured. | riskart is sold with a one-off licence with 2 users included; | |
| 2 | 1 | 1 | 2 | - Explain pricing convention if other than annual payment. For example, multi-year or perpetual license options. | One-Off | |
| 2 | 1 | 1 | 6 | - Any other license costs should be detailed separately. | The amount of the licence is increased with new implementation or new instruments. | |
| 2 | 1 | 2 | Technical installation | |||
| 2 | 1 | 2 | 1 | - Cost to configure hardware, install software and perform basic system testing. | Hardware as to be ready, for basic Software (OS,SQL and WebSvr) 3 days, for riskart with basic tests 3 days . |
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| 2 | 1 | 3 | Implementation | |||
| 2 | 1 | 3 | 1 | - Provide a fee schedule for each level of resource on the proposed implementation team (Euro per hour or Euro per day charged). | System Manager Customizer, Trainer, Programmer. |
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| 2 | 1 | 3 | 2 | - Detail any other implementation costs. | -- | |
| 2 | 1 | 6 | Initial Customer staff training | |||
| 2 | 1 | 6 | 1 | - In addition, list standard training courses and costs. | One training is included in the licence cost, optionally you can buy a standard training for riskart and Report creation (2 Weeks) . | |
| 2 | 1 | 7 | Report development | |||
| 2 | 1 | 7 | 1 | - If report development is not included in implementation cost, please detail cost of creating customized reports. | Basic Reports are present in riskart, for each new report we need in average 3 days . | |
| 2 | 1 | 8 | Other start up costs | -- | ||
| 2 | 1 | 8 | 1 | Detail any other start up costs that have not been included in the above categories. | -- | |
| 2.2 | Recurring Costs All costs should be quoted on annual basis if possible. Clearly specify items that are not on a yearly basis and describe cost structure. IMPORTANT NOTES: The first item in each response to the questions below should be a total estimated |
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| 2 | 2 | 1 | State whether costs are fixed or subject to escalation. If subject to escalation, state the cap on the annual rate of increase. | -- | ||
| 2 | 2 | 2 | Ongoing software license cost Assume Customer will require 5 users |
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| 2 | 2 | 2 | 1 | - State the cost to renew software license once initial license has expired. | -- | |
| 2 | 2 | 2 | 2 | - If license is based on a per user basis, clearly state how the cost changes as the number of users changes. If the licensing model is not based on number of users then describe how license pricing is structured. | for riskart with 2 Users included and Microstrategy embedded. |
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| 2 | 2 | 2 | 3 | - Include details on pricing terms other than yearly if available. For example, multi-year, perpetual license or lease options. | -- | |
| 2 | 2 | 3 | Annual maintenance costs | |||
| 2 | 2 | 3 | 1 | - Is helpdesk and systems support included? If not please provide detailed cost | NO | |
| 2 | 2 | 3 | 2 | - Are significant version upgrades included? If not please provide detailed cost | ||
| 2 | 2 | 3 | 4 | - Detail other items that are included. | ||
| 2 | 2 | 4 | Helpdesk and systems support | |||
| 2 | 2 | 4 | 1 | - If separate from annual maintenance costs, detail here. | ||
| 2 | 2 | 5 | Version upgrades | |||
| 2 | 2 | 5 | 1 | - If separate from annual maintenance costs, detail here. | 15% of licence amount | |
| 2 | 2 | 6 | Patch upgrades | |||
| 2 | 2 | 6 | 1 | - If separate from annual maintenance costs, detail here. | included | |
| 2 | 2 | 7 | Ongoing training | |||
| 2 | 2 | 7 | 1 | - Costs for training on new versions, patches, etc. | included | |
| 2 | 2 | 8 | Other recurring costs | |||
| 2 | 2 | 8 | 1 | - Detail any other recurring costs that have not been included in the above questions. | -- | |
| 3 Vendor support services | ||||||
| 3 | 1 | Where is: | ||||
| 3 | 1 | 1 | - European/Italian location of training courses | On Customer site. | ||
| 3 | 2 | Is on-site custom training possible? | FS | |||
| 3 | 3 | Please outline the recommended training for Customer staff prior to or during the system implementation (number of days, etc.) | A standard training for riskart and Report creation needs 2 Weeks and is included in the licence fee. | |||
| 3 | 5 | Do clients have the choice of upgrading once new versions are released? At what point are clients required to upgrade? | We support only one Version and the customer has to upgrade in 2 Month. | |||
| 3 | 10 | What type of documentation is provided for the following: | ||||
| 3 | 10 | 1 | - System configuration. | FS | File | |
| 3 | 10 | 2 | - Screen and field descriptions, deal entry instructions. | FS | File | |
| 3 | 10 | 3 | - Glossary of terms. | NS | -- | |
| 3 | 10 | 4 | - Reporting guide (running, formatting, changing, creating reports). | FS | File | |
| 3 | 10 | 5 | - Technical documentation. | FS | File | |
| 3 | 10 | 6 | - User defined and vendor reserved fields. | NS | No docs for reserved Fields, in riskart you can create and modify each field you need without modify source code, through interface. | |
| 3 | 11 | Access to software source code held by a third party in the event of administrators/liquidation/receivership of the supplier. | FS | warehouse notary public | ||
| 3 | 12 | Remote access to system: | ||||
| 3 | 12 | 1 | - For problem resolution. | FS | ||
| 4 Delivery schedule | ||||||
| 4 | 1 | Please specify the earliest delivery time for software and hardware (if applicable). | 2 days for riskart + 3 days for OS,SQL and web server | |||
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